FAQ
Are they real flowers?
We only use preserved and dried real flowers. We never use artificial, faux or silk flowers.. All are natural, come from the nature..
Our flowers are processed with natural dye and glycerin to keep their colour and shape for years. They never turn brown.
Please note that little differences may be applied as they are all natural and comes in different shapes from the nature.
Sustainable and Eco-friendly
Not only flowers. We send our beautifully handmade products with EFC certified fully biodegradable tissue paper and kraft paper box.
Please keep them in their box while not wearing. Keep away from prolonged direct sunlight and high humidity.
Do you offer Bespoke / Custom-made Design?
Yes, we do. You can simply email at info@casaandflores.com or casaandflores@gmail.com with your wedding theme / mood board or your favourite flowers / colours. So, we can give you a quote. Please allow 1-2 weeks for processing for bespoke orders.
If you'd like to see our wedding theme mood boards on Pinterest, please visit: https://www.pinterest.co.uk/casaandflores/
Fast Shipping
They are mostly made to order. We get them shipped in 3-5 business days.
If it's a rush order, please add 'rush order fee', so we can process your order in 1-2 days.
When is the best to order before my big day?
We recommend you to order couple weeks/ months before if possible as stock availability might change time to time and international shipping sometimes take longer than expected.
When you receive your order, you can keep them in their box. So they will be fine for months, even years!
Only few days / weeks left to my wedding day. Can I still order?
Absolutely yes! We offer small rush order fee to process your order in 1-2 days. If you're UK based, you'll be fine.
If you're in EU & USA, delivery usually takes 1-2 weeks. But sometimes it takes up to a month due to the custom process. Please contact us before placing an "urgent" order.
Estimated delivery times (after being dispatched)
For UK, 1-2 business days.
For EU, 5-10 business days.
For US and Canada, 7-12 business days.
For the rest, please allow 2-3 weeks.
Please note that, we don't have any access / control on customs process at the arrival country. Processing time can take longer than usual at some country's customs. Please consider while ordering and let us know if you're placing an urgent order. You can contact through message section on the website or simply email at info@casaandflores.com